Legal Documents
Your data is completely safe at Betil. On this page, you'll find full details on what data is collected and why, how it's kept secure, and what rights you have.
By registering on Betil, you are considered to have accepted this Privacy Policy.
Key Points at a Glance
Here's a quick overview of how Betil protects your privacy — before you dive into the full details.
Every data transfer on Betil is secured with 256-bit SSL encryption. Your password, payment details, and personal data are never stored in plain text.
Betil will never sell your personal data to any third party under any circumstances. Your information is never shared with marketing companies, data brokers, or advertisers.
Betil only collects data that is genuinely necessary to provide our services. We don't ask for anything beyond that — this is our data minimisation policy.
Only specific authorized teams within Betil can access user data. Every access is logged and subject to regular audits.
If any of your personal information is incorrect, you can request a correction at any time. Betil will update it within 24 hours — no hassle.
When you close your account, your data will be permanently deleted once all legal retention obligations have been met. You can submit a data deletion request through support.
This Privacy Policy ("Policy") applies to your use of the Betil platform — the betil.best website and its associated mobile applications. It explains what personal data is collected, why it is collected, and how it is kept secure.
Betil places the highest importance on user privacy. This policy is written in plain, easy-to-understand English so you can see exactly what happens to your data — not buried in legal jargon.
Key commitments: Betil never sells your personal data, never shares it with third-party advertisers, and never sends you marketing messages without your consent.
By registering on or using Betil, you are considered to have accepted this Privacy Policy. If you have any objections to any part of this policy, please contact us before using the service.
Betil only collects the information that is necessary. Below is a breakdown of what data is collected and under what circumstances.
Betil will never ask for your password or OTP by phone, email, or chat. If anyone requests this information, it is fraud — report it to support immediately.
All data we collect is used only for specific, defined purposes. Full details are provided below.
| Data type | Purpose of Use |
|---|---|
| Name & email | Account creation, important notifications, and password recovery |
| Mobile number | OTP verification, payment confirmation & security alerts |
| Date of birth | Age verification (confirming 18+) — not used for any other purpose |
| KYC Documents | Identity verification, anti-money laundering, and legal compliance |
| Payment information | Processing deposits and withdrawals, and maintaining financial records |
| Gaming History | Account statements, responsible gaming monitoring, and dispute resolution |
| Device & IP Information | Fraud detection, multi-account prevention, and security |
Marketing Communications: Betil only sends promotional messages with your consent. You can opt out of marketing emails at registration or at any time afterwards.
Betil follows the highest industry standards to protect user data. The key security measures are outlined below.
Your role: Use a strong password, keep 2FA enabled, and never share your account details with anyone. The first line of security always starts with you.
Betil uses cookies and similar technologies to improve platform functionality and personalise your experience. The types of cookies we use and their purposes are explained below.
Analytics and preference cookies can be disabled from your browser settings. However, turning off essential and security cookies may prevent the platform from functioning properly.
Betil does not retain your data indefinitely. Each category of data has a defined retention period.
Once the retention period expires, data is securely and permanently deleted — including all backup copies.
At Betil, you have full control over your personal data. Your rights are explained in detail below.
You can request to see all the data Betil holds about you. We will provide it within 7 business days of your request.
If any of your information is incorrect or outdated, you can request a correction. Standard corrections are typically processed within 24 hours.
You may request the deletion of any data that falls outside our legal retention obligations. Data is automatically deleted after the retention period expires following account closure.
You can request a portable copy of your data in CSV or JSON format. It will be ready within 14 days of your request.
You can ask us to stop using your data for specific purposes — such as opting out of marketing communications.
You may object to the processing of your data for any specific purpose. Betil will review the objection and make a decision accordingly.
To exercise any of these rights, email us at support@betil.best or reach out via live chat. You're welcome to submit your request in Bengali.
Betil strictly does not collect data from or provide services to anyone under the age of 18. This is one of Betil's fundamental policies.
A Note for Parents: If your child has opened an account on Betil, please notify us immediately. We will act promptly and refund any deposited funds. Online betting is strictly for adults only.
Betil may update this Privacy Policy from time to time — due to new services, legal changes, or security improvements. The following process is followed whenever changes are made.
Continued use of the platform after any changes will be considered acceptance of the updated policy.
If you have any questions or concerns about our Privacy Policy, please contact us directly.
Once a privacy complaint is submitted, Betil's Data Privacy Team will review it within 48 hours and, if not resolved, will provide a detailed response within 7 business days.
Want a Copy of Your Data? Send an email to support@betil.best with the subject line "Data Request". Include your name, email address, and username. Your data will be sent within 14 business days.
Read the Full Details
Whenever you share information online, a natural concern arises — where is this data going, who can see it, and could anything go wrong? Betil users have the same questions, and that's completely understandable. That's why this Privacy Policy is written in plain, easy English so that every question has a clear answer.
The information you provide on Betil falls into three broad categories. First, what you submit directly — your name, mobile number, and email address. Second, what you provide during KYC verification — a copy of your national ID. Third, what is generated automatically — when you log in, which games you play, and how much BDT you wager. Each piece of data has a specific purpose and is never used for anything beyond that purpose.
Many users wonder whether KYC documents are safe. They are. KYC documents are stored in a separate, encrypted storage environment and can only be accessed by designated members of the KYC verification team. Payment staff, customer support, and all other teams have no access — this is enforced through our access control system.
Payment information is the most sensitive data we handle. At Betil, your bKash or Nagad number is used solely for processing payments and is never stored in the same database as your gaming history. Payment details are kept in a separate, highly secured system — a practice known as "data segregation."
We often get questions about why we collect IP addresses and device information. The answer is security — if your account is suddenly accessed from a different country, or multiple sessions are running simultaneously from different devices, our system can detect that and take action to protect your account. This is what keeps your account safe from hackers.
Betil's policy on marketing emails is straightforward — if you don't want them, you won't receive any promotional messages. During registration, there is a separate checkbox where you must actively opt in to marketing emails. If you leave it unchecked, you will only receive transactional and security-related emails. You can update this preference at any time from your account settings.
It's a fair question to ask why we retain data after an account is closed. In Bangladesh, financial institutions are generally required by law to keep transaction records for 5 years. Betil complies with this obligation. Once that period ends, your data is permanently deleted — from all locations, including backup servers.
Ultimately, your data belongs to you — and Betil respects that. For any questions or concerns, reach us at support@betil.best — you're welcome to write in Bengali.
Frequently Asked Questions
Alongside This Policy Terms & Conditions and Responsible Gaming We also recommend reading this page.
For any questions about privacy or data protection, write to us in English at support@betil.best or reach out via live chat.
You've read the Privacy Policy and understood our security practices — now get started with confidence.